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IT SOLUTIONS

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IT Solutions

Oftentimes, when local businesses go about hiring It services for their company it is a surprisingly challenging process. Many providers in and around Connecticut, and throughout Fairfield County, charge different rates for remote services than they do for on-site support. The discontinuity in charges oftentimes results in the options a business needs being outside of their budget.

Contrary to these businesses charging schemes, Go2techs provides a seamless way to bridge the gap between the IT solutions that you need and our expert remote and on-site support. We believe you should never be forced to choose between the two or sacrifice services your business needs. Our fair, no-nonsense pricing makes Go2techs the most reliable choice.

No matter what areas of business operations support your company requires, we guarantee low pricing and experienced service options. We provide not only a broader quantity of ways to keep your assets safe, efficient, and conveniently accessible, but also a higher quality of service. Go2techs allows your business to become a more profitable organization.

We founded our firm with the idea that every business owner should have access to expert support, even if they aren’t a multinational corporation. In other words, size doesn’t matter! Big, small, medium, local, or regional, every company should have the ability to access and afford the IT solutions necessary for success. We strive to offer only the best in local services to keep your business on track.

Onsite Solutions

At Go2techs we understand that some computer systems are more finicky than others. Oftentimes onsite support is required to overcome issues or perform system maintenance, for example a new computer in the office needs to be set up, or the wifi router has been unreliable. Unfortunately, it’s difficult to find an affordable onsite support team.

Even if you do locate a company, there’s no guarantee that they will offer the exact options your office needs. Some firms are intentionally vague concerning what they will provide, allowing them to charge additional fees for what you had thought was included.

Instead, Go2techs offers onsite IT support options specifically and individually tailored to meet your business’ needs. Whether you’re working with aging systems or have a complex interoffice network, we can help you with it all on a case by case basis.

If you need ways of reducing your operating costs, we recommended comparing our services and prices to those of others. We offer the best in onsite options, including:

  • Desk Computer Support
  • Dedicated System Administration
  • Office Moving Setups
  • Backup Services
  • VoIP Solutions
  • Software Support
  • New Hardware Additions
  • Network Support Services
  • Support Tickets
  • Subscription-Based Help
  • On-Demand IT Services
  • ...and more

Remote IT Support

Some companies may be better suited for remote services rather than an onsite administrator. A remote rather than onsite presence is especially useful if your business operates out of state, but has systems in Connecticut.

Or, you may encounter an issue while on the road, or at a time when it is impossible for our team to make it to your office immediately. In those instances, we can still offer our expert support services remotely from virtually anywhere in the world.

Not only do more local business partners find remote IT services more convenient, but oftentimes remote assistance is faster than onsite help. Remote assistance removes wasted travel time, work station setup and inefficient conversation. Instead, the customer calls Go2techs, inquiry and we report back solutions in real time.

Remote support doesn’t mean you aren’t getting your money’s worth. In fact, Go2techs can help you save more on solutions such as:

  • Off-Site Computer Help
  • Remote Backups
  • System Monitoring
  • Resource Management
  • Data Storage
  • Instant Responses
  • After Hours Support
  • ...and more remote options

Choose Go2techs for all your managed services needs and save on professional support options. You won’t find a more affordable or knowledgeable team of managed service experts for your staff than ours.

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